How to Identify Changing Contexts of Use with Creativity Workshops: An  Experience Report

Wasja Brunotte; Lukas Nagel; Kurt Schneider; Jil Ann-Christin Klünder

doi:10.1007/978-3-030-98388-8_9

How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report

Wasja Brunotte^*
, Lukas Nagel
, Kurt Schneider
, Jil Ann-Christin Klünder

^*Corresponding author for this work

Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review

Abstract

Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.

Original language	English
Title of host publication	Sense, Feel, Design
Subtitle of host publication	INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers
Editors	Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Marta Larusdottir, Lucio Davide Spano, José Campos, Morten Hertzum, Tilo Mentler, José Abdelnour Nocera, Lara Piccolo, Stefan Sauer, Gerrit van der Veer
Publisher	Springer Nature Switzerland AG
Pages	88-97
Number of pages	10
ISBN (Electronic)	978-3-030-98388-8
ISBN (Print)	978-3-030-98387-1
DOIs	https://doi.org/10.1007/978-3-030-98388-8_9
Publication status	Published - 20 Mar 2022

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	13198 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Keywords

Context of use
Creativity techniques
CrowdRE
Elicitation workshop
Pandemic
Stakeholder identification

ASJC Scopus subject areas

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-030-98388-8_9

Cite this

Brunotte, W., Nagel, L., Schneider, K., & Klünder, J. A.-C. (2022). How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. In C. Ardito, R. Lanzilotti, A. Malizia, M. Larusdottir, L. D. Spano, J. Campos, M. Hertzum, T. Mentler, J. Abdelnour Nocera, L. Piccolo, S. Sauer, & G. van der Veer (Eds.), Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers (pp. 88-97). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13198 LNCS). Springer Nature Switzerland AG. https://doi.org/10.1007/978-3-030-98388-8_9

Brunotte, Wasja ; Nagel, Lukas ; Schneider, Kurt et al. / How to Identify Changing Contexts of Use with Creativity Workshops : An Experience Report. Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. editor / Carmelo Ardito ; Rosa Lanzilotti ; Alessio Malizia ; Marta Larusdottir ; Lucio Davide Spano ; José Campos ; Morten Hertzum ; Tilo Mentler ; José Abdelnour Nocera ; Lara Piccolo ; Stefan Sauer ; Gerrit van der Veer. Springer Nature Switzerland AG, 2022. pp. 88-97 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report",

abstract = "Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.",

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author = "Wasja Brunotte and Lukas Nagel and Kurt Schneider and Kl{\"u}nder, \{Jil Ann-Christin\}",

note = "Funding Information: This work was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) under Germany?s Excellence Strategy within the Cluster of Excellence PhoenixD (EXC 2122, Project ID 390833453).",

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editor = "Carmelo Ardito and Rosa Lanzilotti and Alessio Malizia and Marta Larusdottir and Spano, \{Lucio Davide\} and Jos{\'e} Campos and Morten Hertzum and Tilo Mentler and \{Abdelnour Nocera\}, Jos{\'e} and Lara Piccolo and Stefan Sauer and \{van der Veer\}, Gerrit",

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Brunotte, W, Nagel, L, Schneider, K & Klünder, JA-C 2022, How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. in C Ardito, R Lanzilotti, A Malizia, M Larusdottir, LD Spano, J Campos, M Hertzum, T Mentler, J Abdelnour Nocera, L Piccolo, S Sauer & G van der Veer (eds), Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 13198 LNCS, Springer Nature Switzerland AG, pp. 88-97. https://doi.org/10.1007/978-3-030-98388-8_9

How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. / Brunotte, Wasja; Nagel, Lukas; Schneider, Kurt et al.
Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. ed. / Carmelo Ardito; Rosa Lanzilotti; Alessio Malizia; Marta Larusdottir; Lucio Davide Spano; José Campos; Morten Hertzum; Tilo Mentler; José Abdelnour Nocera; Lara Piccolo; Stefan Sauer; Gerrit van der Veer. Springer Nature Switzerland AG, 2022. p. 88-97 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13198 LNCS).

Research output: Chapter in book/report/conference proceeding › Conference contribution › Research › peer review

TY - GEN

T1 - How to Identify Changing Contexts of Use with Creativity Workshops

T2 - An Experience Report

AU - Brunotte, Wasja

AU - Nagel, Lukas

AU - Schneider, Kurt

AU - Klünder, Jil Ann-Christin

N1 - Funding Information: This work was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) under Germany?s Excellence Strategy within the Cluster of Excellence PhoenixD (EXC 2122, Project ID 390833453).

PY - 2022/3/20

Y1 - 2022/3/20

N2 - Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.

AB - Several software systems struggle with different contexts of use, e.g., due to a huge variety of end-user groups or various application scenarios. In some cases, the use of software systems may change due to external factors such as a pandemic. However, in other cases, software systems are known to be used in various contexts even before they are developed. In this case, it is crucial to consider as many different contexts of use as possible right from the beginning in order to avoid costly changes later on and, above all, user dissatisfaction. However, even when it is known that the software system will be used in different contexts, these contexts are often neither obvious nor easy to identify. We propose to use workshops with stakeholders as a mean to identify different contexts of use. These workshops can be conducted at different points in time, but in this paper, we present a workshop conducted before starting the development phase, that is, during the requirements elicitation phase (to identify the different contexts of use as early as possible). We conducted such a workshop in a large interdisciplinary research project with different institutions from research and practice. In this paper, we present the workshop structure and its results, our experiences, as well as take-aways highlighting how (online) workshops might support the requirements elicitation when different contexts of use are to be expected.

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KW - Creativity techniques

KW - CrowdRE

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KW - Pandemic

KW - Stakeholder identification

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DO - 10.1007/978-3-030-98388-8_9

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SN - 978-3-030-98387-1

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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A2 - Ardito, Carmelo

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A2 - Larusdottir, Marta

A2 - Spano, Lucio Davide

A2 - Campos, José

A2 - Hertzum, Morten

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Brunotte W, Nagel L, Schneider K, Klünder JAC. How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report. In Ardito C, Lanzilotti R, Malizia A, Larusdottir M, Spano LD, Campos J, Hertzum M, Mentler T, Abdelnour Nocera J, Piccolo L, Sauer S, van der Veer G, editors, Sense, Feel, Design: INTERACT 2021 IFIP TC 13 Workshops, Revised Selected Papers. Springer Nature Switzerland AG. 2022. p. 88-97. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-030-98388-8_9

How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report

Abstract

Publication series

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

PhoenixD: Cluster of Excellence 2122/1: Photonics, Optics, and Engineering – Innovation Across Disciplines

Cite this

How to Identify Changing Contexts of Use with Creativity Workshops: An Experience Report

Abstract

Publication series

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Projects

PhoenixD: Cluster of Excellence 2122/1: Photonics, Optics, and Engineering – Innovation Across Disciplines

Cite this